Communicating Skills : Results Through Collaboration – AVAILABLE ONLINE

JADWAL TRAINING ONLINE

07 Juli 2020 | Rp 1.750.000 – Online Training
10 Agustus 2020 | Rp 1.750.000 – Online Training
09 September 2020 | Rp 1.750.000 – Online Training

Jadwal Training Online 2020 Selanjutnya …

COURSE BENEFITS

Communication skills are an essential element every employee and manager must have as part of their standard tool set. In this course, through interactive workshops, self-assessments, role-playing activities and video simulations, you gain practical experience initiating and responding to various forms of communication. You learn to handle situations based on a flexible, genuine and self-confident approach. You also gain the skills to collaborate with others and hone your communications toolkit.

WHO SHOULD ATTEND

Those looking to strengthen their communication and collaboration skills and work confidently with others.

YOU WILL LEARN HOW TO

1. Achieve results in your communications with others
2. Build collaborative relationships that emphasize trust and respect
3. Communicate effectively using simple, concise and direct language
4. Enhance your active listening skills to anticipate and avoid common misunderstandings
5. Foster cross-cultural understanding in your workplace
6. Eliminate the roadblocks that undermine your ability to communicate effectively

COMMUNICATING SKILLS OUTLINE TRAINING

1. Building a Foundation
   1. Adopting simple, concise and direct language
   2. Recognizing perceptual filters that hinder communication
   3. Identifying basic communication principles
   4. Applying a communication process model
2. Setting Clear Goals for Your Communication
3. Determining outcomes and results
   1. Soliciting feedback
   2. Matching intentions and results
4. Initiating communications
   1. Figuring out what to say and the best way to say it
   2. Paying attention to verbal and nonverbal cues
5. Avoiding Communication Breakdowns
6. Creating value in your conversations
   1. Strengthening your relationships
   2. Distinguishing value from waste
7. Taking personal responsibility
   1. Recognizing your role in creating successful communications
   2. Identifying internal and external factors that impact your communications
   3. Establishing message feedback
   4. Communicating non-defensively
8. Translating Across Communication Styles
9. Identifying the four communication styles
   1. Recognizing your style and the style of others
   2. Strengths and blindspots of each style
10. Bridging communication styles
    1. Adapting your own approach to close communication gaps
    2. Being flexible without compromising your identity
11. Listening for Improved Understanding
12. Tools for active listening
    1. Asking clarifying questions
    2. Confirming the message
    3. Demonstrating respect, empathy and sensitivity
    4. Listening for the entire message
13. Interpreting nonverbal cues
    1. Intonation
    2. Rate of speech
    3. Volume
    4. Gestures
    5. Facial expressions
    6. Posture
    7. Use of space
    8. Dress
    9. Eye contact
14. Achieving Genuine Communication
15. Creating openness
    1. Determining when to speak up and when not to
    2. Identifying appropriate degrees of disclosure
    3. Establishing value and trust
16. Working with a three-dimensional model of behavior
    1. Identifying how you interact with others and how to make improvements
    2. Calibrating the variance between what you want and what you express
17. Matching your body language to your message
    1. Enhancing your message to gain your intended results
    2. Creating believable and credible messages
    3. Ensuring that your attitude supports rather than hinders communication
    4. Speaking through silence
18. Cross-Cultural Communication
19. Navigating beyond cultural boundaries
    1. Developing greater sensitivity to cultural differences
    2. Avoiding potential cross-cultural pitfalls
20. Working with filters and assumptions
    1. Raising your awareness to avoid misunderstandings
    2. Uncovering hidden assumptions
    3. Recognizing filters in yourself and others
21. Working Constructively with Emotions
22. Dealing with anger
    1. Overcoming personal challenges
    2. Expressing your anger constructively
    3. Minimizing defensive reactions in others
23. Managing emotionally charged situations
    1. Defusing an emotional situation while maintaining your composure
    2. Taking responsibility for your emotions

NARASUMBER :

Trainer Team

Jadwal dan Investasi Training Online 2020

1. Tanggal 7 Juli 2020
2. Tanggal 10 Agustus 2020
3. Tanggal 9 September 2020
4. Tanggal 7 Oktober 2020
5. Tanggal 9 November 2020
6. Tanggal 7 Desember 2020

Investasi :

• Rp 1.000.000,- (Satu Juta Rupiah) Running Minimal 2 Orang Peserta
• Rp 1.750.000,- (Satu Juta Tujuh Ratus Lima Puluh Ribu Rupiah) Langsung Running On Schedule

Fasilitas :

1. Soft Copy Materi (Dikirim By Email)
2. Sertifikat Kehadiran (Dikirim Via JNE)

Training Communicating Skills : Results Through Collaboration

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