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COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT – Confirmed

ACARA

Kamis – Jum’at,  27 – 28 Maret 2014 | Rp. 4.500.000,-/Peserta di Hotel Santika Premiere, Jogjakarta

 

TRAINING OBJECTIVE COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT

  1. Understand why people communicate and behave differently
  2. Be more assertive in dealing with other in most situations
  3. More understand on human feeling, thinking and behaviour
  4. Successfully resolving conflicts
  5. Be prepared to manage conflict involve bosses, peers and sub ordinates

TRAINING MATERIAL OUTLINE COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT

1. Knowing yourself before knowing others

  • Effective Communication
  • How to manage a good massage

2. Developing your emotional intelligence

3. Empathy Communications

  • Listening not hearing
  • Becoming Interactive Listener
  • Becoming massage centre  vs  speaker centred
  • Planning, organize meetting and presentation

4. Advantages of assertives behaviour and why you should develop the skills

5. Being assertive in difficult situation

  • Positive Thinking and creative
  • Presentations overview

6. Interpersonal Communication and team work

  • Small group dynamic
  • Problem solving in a small group setting
  1. Managing Conflik using assertive behaviour
  2. Presenting creating hard feeling
  3. Handling Objection and criticisms in team environment

10. Handling Objection or respons of the audience

 

TRAINER: 

Praktisi Expert dari Kami yang telah banyak memberikan training tentang COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT dengan menggunakan tools yang maksimal dalam meningkatkan keterampilan dalam komunikasi.

 

Jadwal & Tempat Training COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT

  • Kamis-Jum’at,  27-28 Maret 2014
  • Pk. 09.00 – 16.00 WIB

Hotel Santika Premiere Jogja

Investasi Training COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT

  • Rp. 4.500.000,-/Peserta
  • Including : Sertifikat,Training Modules, Workshop kit, Lunch, Snack, Foto 10 R.

COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT

 

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