COMMUNICATION SKILLS

Event

17 – 19 Juni 2014 | IDR 8.000.000 di Bali
17 – 19 Juni 2014 |  IDR 6.500.000 di Bandung
17 – 19 Juni 2014 |  IDR 5.800.000 di Yogyakarta
23 – 25 Juni 2014 | IDR 8.000.000 di Bali

Jadwal Selanjutnya …

TRAINING OBJECTIVES COMMUNICATION SKILLS

1. Identify different approaches to interpersonal relationships.
2. Improve organizational communication.
3. Discover different personal listening styles.
4. Develop skills in building rapport with others.
5. Practice and use assertiveness skills in different situations.
6. Assertively say No and disagree with others.
7. Enhance the ability to influence different personalities.

TRAINING  OUTLINES COMMUNICATION SKILLS

   Defining Effective Communication

1. Myths in Communication
2. Elements of Our Communication with Others
3. Communication Windows
4. Identifying Approaches to Interpersonal Relationships
5. Characteristics of Effective Communicators
6. Communicating within Teams
7. Organizational Communication

    The Art of Listening

1. The Personal Listening Profile
2. Identifying Listening Approaches
3. Active Listening Techniques
4. Effective Listening and Paraphrasing
5. The Use of Clarification Techniques

    Understanding Others Filter Systems

1. Internal Representational Systems
2. Eliciting Meta Programs
3. Building Rapport with Others
4. The Heart of Effective Persuasive Communication
5. Using Questions as Probes

    Assertiveness Skills

1. Definition of Assertiveness
2. The Power of Self Talk
3. Assertive Rights and Corresponding Responsibilities
4. Learning How to Say No
5. Feedback and Assertiveness
6. Ten Activities to Practice Assertive Behavior

     Influencing Others

1. Secret of Influencing
2. What Makes an Effective Influencer
3. Influencing through Rapport
4. Sources of Individual Power
5. Understanding Influencing Styles
6. A Recipe for Successful Influencing
7. Influencing Different Personalities

INSTRUCTOR

Dra, MC Maryati, MM and team

WHO SHOULD ATTEND?

Employees, supervisors, senior and middle managers who already have good communication skills and want to take them to the next level by developing advanced communication techniques and strategies.

METHOD

Lecturing, workshop, diskusi interactive, sharing and studi kasus.

WAKTU

• 23-25 Juni / 1-3 Juli / 8-10 Juli / 14-16 Juli /12-14 Agustus / 19-21 Agustus / 27-29 Agustus / 3-5 September / 16-18 September / 23-25 September / 7-9 Oktober /14-16 Oktober / 28-30 Oktober / 4-6 November / 11-13 November / 18-20 November /1-3 Desember / 9-11 Desember / 16-18 Desember 2014
• Hotel Novotel– Yogyakarta

INVESTATION

• IDR  5.800.000 per participant (Non-Residential)
• Minimal participants : 2 persons (Yogyakarta)
• Bali, Ibis Styles Kuta, Ibis Legian Hotel, Hard Rock Café Hotel | Rp. 8.000.000 Per Peserta | Kuota Min. Peserta: 5 orang
• Bandung, De Batara Hotel, Banana Inn Hotel, Golden Flower hotel | Rp. 6.500.000 Per Peserta | Kuota Min. Peserta: 5 orang

TRAINING FACILITIES

• Quality Training Module
• Stationeries: notebook and ballpoint
• Flashdisk containing materials
• Training bag or backpack
• Morning and afternoon coffee break for at days of training
• Exclusive T-Shirt or Jacket
• Certificate of Completion
• Training photo
• Transportation for participants from the airport/railway station to hotel/training venue.  (At least 2 persons from the same company)

ADVANCED COMMUNICATION SKILLS 

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