QUALITY IMPROVEMENT TECHNIQUE

EVENT

October 7 – 8, 2019 | IDR 8.500.000 at Kuala Lumpur / Singapore
October 21 – 22, 2019 | IDR 9.000.000 at Bangkok / Hongkong

Jadwal Training 2019 Selanjutnya …

January 6 – 8, 2020 | IDR 8.500.000 at Kuala Lumpur / Singapore
January 13 – 15, 2020 | IDR 9.000.000 at Bangkok / Hongkong

Jadwal Training 2020 Selanjutnya …

QUALITY IMPROVEMENT TECHNIQUE TRAINING DESCRIPTION

Consumer claim about product quality and corporate claim about cost production are always in a position to trade off. Sacrificing quality often backfire for manufacturers which can be top the product. Consumers are “king” for producers who must be satisfied and prioritized, so its important to control the quality so there is a mutualism symbiosis between the interests of both sides. This training will be discussed about the applicable quality management tools, so that participants will be able to apply these tools in work floor.

QUALITY IMPROVEMENT TECHNIQUE TRAINING TRAINING OBJECTIVE

1. Participants understand the concept of quality improvement
2. Participant will be able to using quality improvement tools

QUALITY IMPROVEMENT TECHNIQUE TRAINING OUTLINE

1. The concept of quality in manufacturing and service industries
   1. Quality dimensions in manufacture
      • Performance
      • Feature
      • Reliability
      • Confermance
      • Durability
      • Serviceability
      • Aesthetic
      • Perception
   2. Quality Dimensions in service area
      • Communication
      • Credibility
      • Security
      • Knowing the costumer
      • Reliability
      • Tangibles
      • Responsiveness
      • Competence
      • Acess
      • Courtesy
2. Quality costs
   1. The old paradigm versus new paradigm
      • The cost to create a quality productThe cost of prevention (prevention cost)
      • Cost assessment (appraisal cost)
   2. The cost to be incurred due to defective products
      • Internal failure costs (internal failure cost)
      • External failure costs (external failure cost)
   3. Cost of quality versus quality value
3. Quality Improvement Technique
   1. Pareto diagram
   2. Matrix Analysis
   3. Grier Diagram
   4. Time series
   5. Cause – and effect diagram
   6. Check sheet
   7. Histogram
   8. Process capability
   9. Control chart
   10. Scatter diagram
   11. Run chart
   12. Process flow chart

WHO SHOULD ATTEND

Engineering, Quality Control, Maintenance, Production and others department who related with the Quality improvemet.

TIME AND PLACE

Ibis Styles Hotel Kuala Lumupr,
Ibis Hotel Singapore,
Novotel Hotel Bangkok
Rosedale on The Park Hotel, Hongkong
Ibis Styles Hotel Kuala Lumupr,
Ibis Hotel Singapore,
Novotel Hotel Bangkok
Rosedale on The Park Hotel, Hongkong

• October 07 – 08, 2019
• October 14-15, 2019
• October 21 – 22, 2019
• October 28 – 29 ,2019
• November 04 – 05 ,2019
• November 11 – 12, 2019
• November 18-19, 2019
• November 25 – 26, 2019
• December 02-03, 2019
• December 09 – 10, 2019
• December 16 – 17, 2019
• December 23 – 24 ,2019
• December 30 – 31, 2019

TIME AND PLACE

Ibis Styles Hotel Kuala Lumupr,
Ibis Hotel Singapore,
Novotel Hotel Bangkok
Rosedale on The Park Hotel, Hongkong

• January 6 – 8, 2020
• January 13 – 15, 2020
• January 20 – 22, 2020
• January 27 – 29, 2020
• February 3- 5, 2020
• February 10 – 12, 2020
• February 17 – 19, 2020
• February 26 – 28, 2020
• March 2 – 4, 2020
• March 9 – 11, 2020
• March 16 – 18, 2020
• March 23 – 24, 2020
• March 30 2020 – April 1, 2020
• April 6 – 8, 2020
• April 13 – 15, 2020
• April 20 – 22, 2020
• April 27 – 29, 2020
• May 4 – 6, 2020
• May 11 – 13, 2020
• June 2 – 4, 2020
• June 8 – 10, 2020
• June 15 – 17, 2020
• June 22 – 24, 2020
• June 29 2020 – July 1, 2020
• July 6 – 8, 2020
• July 13 – 15, 2020
• July 20 – 22, 2020
• July 27 – 29, 2020
• August 3 – 5, 2020
• August 10 – 12, 2020
• August 18 – 19, 2020
• August 24 – 26, 2020
• August 31 2020 – September 2, 2020
• September 7 – 9, 2020
• September 14 – 16, 2020
• September 21 – 23, 2020
• September 28 – 30, 2020
• October 5 – 7, 2020
• October 12 – 14, 2020
• October 19 – 21, 2020
• October 26 – 28, 2020
• November 2 – 4, 2020
• November 9 – 11, 2020
• November 16 – 18, 2020
• November 23 – 25, 2020
• November 30 2020 – December 2, 2020
• December 7 – 9, 2020
• December 14 – 16, 2020
• December 21 – 23, 2020
• December 28 – 30, 2020

INVESTMENT AND FACILITIES

• Kuala Lumpur & Singapore: IDR 8.500.000 min 3 person, IDR 7.000.000 min 4 person, IDR 6.000.000 min 5 person
• Bangkok: IDR 9.000.000 min 3 person, IDR 7.500.000 min 4 person, IDR 6.500.000 min 5 person
• Hongkong : IDR 9.000.000 min 5 person, IDR 7.500.000 min 6 person , IDR 6.500.000 min 7 person
• Facility: Certificate, Training kits, Lunch, Coffe Break, Souvenir

INSTRUCTOR

Drs. Imam Djati Widodo,Msc   & Team – Trainer and expert Quality

QUALITY IMPROVEMENT TECHNIQUE

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