SECRETARIES AND PERSONAL ASSISTANTS
Acara
07 – 09 Agustus 2017 | Rp 8.500.000 di Hotel Merapi Merbabu, Yogyakarta
ABSTRAC TRAINING SECRETARIES AND PERSONAL ASSISTANTS
Banyak sekretaris masih berpikir kalau mereka sudah bisa mengetik cepat dan tepat, menulis surat dengan baik dan cepat, mengambil dikte dengan shorthand dan membacanya secara sempurna, fasih menulis dan berbicara berbahasa Inggris, ditambah dengan penampilan yang menarik, sudah cukup memiliki modal untuk menjadi sekretaris. Pekerjaan sebagai sekretaris merupakan pekerjaan yang paling mudah di dapat saat ini, tetapi, untuk menjadi sekretaris yang kompeten dan efektif dengan memiliki kompetensi yang komplit, (keterampilan, pengetahuan yang luas dan sikap-sikap yang seharusnya dimiliki seorang sekretaris, serta aspek-aspek lain dari pekerjaan seorang sekretaris) belum tentu dimiliki oleh semua sekretaris.
OUTLINE TRAINING SECRETARIES AND PERSONAL ASSISTANTS
1. Communicating for Results
- Effective Coming Skills
- munication Concept
- Barriers to Communication and How to Overcome the Barriers
- Control their Voice by Using Tonality to Influence Others
- Active Listen
2. Applying Interpersonal skills in the Workplace
- Creating a positive first impression
- Achieving the desired result with first impressions
- Communicating effectively in professional relationships
3. Partnering with Your Boss and Office Team
- How to Deal with Your Boss and Other Team
- Get-And-Keep Your Boss Organized
- Recognize, Develop and Refine Certain Personal Characteristics
- How to Cope with Different Personality Types
4. Service Essentials
- Attitude of Excellent Service
- Applied Body Language and Words
- Identify Customer Needs
- Exceeding Customer Expectations
5. Managing Time
- Time Management Tools
- Setting the Priorities
- Identify Time Management Barriers and Dealing with Time Wasters
- Handle Procrastination
6. Effective Presentation Skills
- Planning an effective presentation
- Writing a script or notes
- Practice and rehearsal
- Personal delivery skills
INSTRUCTOR TRAINING SECRETARIES AND PERSONAL ASSISTANTS
Veny Hidayat, M.Psi (Psikolog)
PARTICIPANT TRAINING SECRETARIES AND PERSONAL ASSISTANTS
TIME AND VENUE TRAINING SECRETARIES AND PERSONAL ASSISTANTS
Hotel Merapi Merbabu Yogyakarta
- 07 – 09 Agustus 2017
- Pukul : 08.00 – 16.00 WIB
TUTION FEE TRAINING SECRETARIES AND PERSONAL ASSISTANTS
FACILITIES TRAINING SECRETARIES AND PERSONAL ASSISTANTS